Recent Testimonials for Precision BMW Repair and Service
Derek is amazing, thorough, and dependable. He has helped me out in a few binds where I couldn’t even get my car to his shop. I trust him more than a dealership and can count on him to give me an honest quote. He also examines the whole car and let’s you know what you might need down the line. It’s refreshing to “nd someone you can trust that has such a passion for BMW’s – #is is my second and I only take my cars to him.
Vehicle: X3 3.01
JC- Stratham, NH
Consistently dependable & knowledgeable on anything-BMW. I am OCD, anal as all heck when it comes to my ‘01 M3. Not only does Derek ALWAYS resolve my issues quickly and thoroughly, he tolerates my need for perfection. He never up-sells me, even though I am an easy target. I can’t say enough good things, but fundamentally, and what matters most, Derek really has extensive domain expertise on BMW. I trust his work.
Johh B.- Cape Cod, MA
Amazing combination of expertise and integrity. Incredible service at a fair price with !exible hours. Derek took the time to fully explain what was needed and why, came in under his estimate (which was already a fraction of the dealer), then carefully went over what was done AND gave me a thorough understanding of what services will be needed down the road. No surprises, and my 10 year old M5 now runs like new. I’ll never take my baby anyplace else.
Vehicle: 2000 M5
JB- Tewksbury, MA
What seemed like a typical Friday morning quickly turned into a nightmare during the commute to work. My 2007 3 series began to overheat and almost left me stranded. Friday evening I began searching for a repair shop and made sure to stay away from the dealership due to bad experiences with them. It didn’t take me long to find Precision BMW Repair which was right up the street for me. I called around 8 PM and was greeted by the owner who seemed very knowledgeable and was familiar with the issues I was having. He instructed me to drop it off the next day and he would take a look at it. The following day I dropped it off and the owner took me through his shop. I was blown away by the cleanliness and sophistication of the shop. The owner was friendly and chatted about his passion for BMW. It wasn’t even 5 hours before I received a call saying the car was all set. I was truly impressed by the speed and quality of the work. The car is running great and I am now able drive to work on Monday. BMWs are expensive and the repairs are also pricy. If you are looking for the best deal and quality work, stay away from the dealership and head to Precision BMW Repair.
Vehicle: 2007 335I
Dan C.-Plaistow, NH
I’m not one to write a review but Derek at Precision BMW Repair deserves one! I was skeptical to bring my car to some place other than a dealer, but Derek made me feel very very comfortable and you could tell he knew what he was talking about from fluids to what my car needed to keep running top notch! The dealer didn’t even want me to do a specific service that I knew flat out should be done and Derek explained why it should be done and what could happen if it’s not done! Not only did he do a great job but not too many independent service places give you a loaner as well!
Vehicle: 2008 528XIA
Mike G.-Manchester, NH
I sincerely hope that all BMW owners can have the very good service I received from Derek at Precision BMW. I was pleasantly surprised when I drove my car after getting it back from Derek, simply put – it was fun again – I thought it had gotten too old. Derek diagnosed my car the same day I dropped it off, provided a loaner, and readily returned my vehicle in working condition. The experience was pleasant, fun and informative. I felt as if Derek lived and breathed BMW’s from a purist point of view. This guy even anticipated a part I briefly mentioned re: GPS in an earlier conversation – he listens to his customers! I definitely recommend Precision BMW.
Vehicle: 2002 330XI
Derek B.-York, ME
Derek is great. And yes he is more like a family physician then corporate technician who show little interest in your BMW. My wife & I have had Derek do a number of repairs as well as routine maitenance work & have been quite pleased. Highly recommend Derek. Even though he can get very busy he somehow figures out a way to get you “in” no matter. Very customer oriented.
Vehicles: 2006 325XIA & 2010 Mini Cooper
Mike G.-Newfields, NH
I have just taken my 530xi wagon to Derek for the second time. The first, 3 months ago, was for a complete brake job. The second was for the maintenance essential to a Bimmer with 130K and now gaining between 30 and 40K a year. On both occasions, he came in well under what a dealer would charge. His work was as good, and likely better. What I liked best is that he talked like a good family doctor, informing me of what I should be mindful of concerning his patient (my car).
Ronald P.-S.Hampton, NH
Have you met Derek yet? You should if you own a BMW! I just met him today, he came to my home, diagnosed the problem and fixed my car! OMG I would have had to have it towed. He knew the problem based on my short email. I always had my car serviced at the dealer….not now, he saved me approx. $300 on my repair. He is extremely knowledgeable about BMW’s, although I tried many times to get the dealer to discuss the upcoming necessary service items…all I got was “this car is in great condition”. Yeah I really want to know what it needs for preventative work, I can tell you Derek will only lead you to preventative maintenance before it becomes a problem. I am forever a fan. Thanks so much! I Love my BMW
Vehicle: 2008 328XI
Carol C-Candia, NH
Simply the the best of the best when it comes to knowledge of BMW vehicles! Derek does exceptional work, giving the customer the utmost confidence that only the necessary repairs will be quoted and done in a timely manner. He uses OEM parts at reasonable and competitive prices. If you are fanatical about the care and maintenance of of your BMW, Derek at Precision ,should be your expert specialist of choice!
Vehicle: 2003 540I
John P.-Newbury, MA
My BMW z4 recently had a problem in which I received a quote from a local BMW dealership. I thought the quote to be excessive. I then found Derek while searching for BMW alternative repair sites. The problem was quickly resolved at a prove far less than was quoted by the dealership. I found that Derek has a passion for BMW’S and he is a person who I will trust my car to. I also did not expect to be provided with a loaner car. This was just another part of his great service. We’ll be back for sure.
Derek is one of the most knowledgeable and personable technicians I have ever had the pleasure of doing business with. He is truthful in letting you know what he recommends for service now and items that should be monitored for the future. I am used to the dealer handing me a bill in one hand and the other hand awaiting a credit card. If you like the idea of superior service at fair prices, look no further.
Vehicle: 2001 M3 Convertible
Gerald M-Raymond, NH
Having been to many dealerships and repair facilities it is so refreshing to find derek and precision bmw repair. derek is a true gentleman and his honesty shows through along with his immense knowledge of all things bmw. my car was repaired in perfect fashion with no surprises or upselling. finally, i have found a repair shop that i trust to do what i need done.
Vehicle: 2002 M5
John T.-Hampton Falls, NH
I just used Precision BMW Repair for the first time and I am very pleased with Derek’s service. He is a true BMW enthusiast and knows his way around a BMW. I have finally found an alternative to the dealership and will use his services in the future. It was worth the 40 mile drive to have him work on my car!
Vehicle: 2006 325IA
Lisa R-Merrimack, NH
I had taken my vehicle to Derek for the first time and it was the best experience I had! He was extremely helpful and professional. In addition, Derek changed our filters for us for no charge and at a fraction of the cost that was quoted to me by the dealer. We were so impressed with his service that we referred a friend (who lives about 50 miles away) who has already made an appointment to see him! Keep up the great work!
After realizing how expensive it was for out of warranty repair, I needed to find an alternative. I found Derek, and am glad I did! Derek did a very thorough job and cost much less than the dealer. He even found a pretty big issue that the dealer missed. The car was ready when he said it would be and the estimate didn t change. Also having a loaner is always a plus! My car won t go to another mechanic again!
Vehicle: 2008 335XI
Derek is AMAZING!!! Based on the wonderful reviews, we decided to take our vehicle to Derek to see if he agreed with what the dealer had originally diagnosed our problems to be. Not only did he not agree with the costly repairs, he found repairs that were actually needed and were overlooked! We are so pleased with his honesty, courtesy and professionalism that we will definitely be seeing him again!
Derek worked on a 2006 325XI for me and my fiance. We were extremely impressed with his expertise and professionalism. While we live in Mansfield, Massachusetts, the 1.5 hour drive was well worth it for us. Over the past few months, we have gone into a BMW dealer who had attempted to charge us thousands of dollars for repair work that didn t need to get done. After taking our vehicle to Precision BMW Repair, we learned that none of those repairs needed to be done. If you are looking for a good, fair and honest BMW Technician, Precision BMW Repair is where you need to go. Instead of just telling you what needs to happen, Derek will explain what is wrong and where applicable, discuss the pros and cons of fixing potential issues. It s refreshing to have a recommendation delivered from an expert in the subject matter that exudes a passion for his trade like no one else that I have ever seen. I am so impressed, I wouldn’t want to buy any other kind of vehicle as I want to ensure that he can be my technician for life.
Ronald & Kristy- Mansfield, MA
This is the second time Precision worked on my car, if you thought they could not get better, your wrong. I was very impressed on the work they did on my car, for a new issue, and the their service keeps getting better. I was able to drop my car off, use the free loaner, and return the next day, as promised with my car working better than when I dropped it off. I recommend Precision to every BMW owner, you will be extremely satisfied.
Vehicle: 2006 325IA
Kent B.-Dover, NH
Precision BMW is a professional, small business where you get a firm handshake and the rare luxury of looking the business owner in the eye. I happily bring my car 30 miles to Derek’s shop. The confidence of dealing directly with a down-to-earth small business owner is nearly worth the price of admission alone. Add to that: expert diagnostics, outstanding customer service, and a conscientious master BMW technician and I find myself wondering why there is no such thing as 6-star reviews!
Vehicle: 2001 525ITA
Ken A-Derry, NH
My wife and I would to thank you for diagnosing our problem with our Z-3.We were not able to find success in our community . We were becoming discouraged but Derek came to the rescue . Although our vehicle is over 10 years old with over 100000 miles we truly like our car .We are very happy to have our Z-3 healthy again. As senior citizens we truly appreciate the great service, and will highly recommend you.Any mechanical issues that arise with ourBMW will only be using your services in the future .We wish your entire family the very best in 2012. A very satisfied customer
Vehicle-2001 Z3 2.5I
Dennis and Dot L.-Nashua, NH
I was looking for a BMW technician to replace my leaking struts. I asked around and searched on the web. I contacted a number of companies, but felt the most comfortable with what I read about Precision BMW Repair. The reviews sounded good and I contacted Derek via e-mail. I explained my situation and he provided a cost estimate to perform the work. He expected the work to be done in just one day, but offered a free loaner while I was without a car. Derek is a true professional and BMW enthusiast. Derek completed the work when he said and for the price he estimated (a substantial savings from other estimates I received). I will be taking my BMW to Derek in the future; I’m elated that I found Precision BMW Repair!!! A very happy customer.
Vehicle: 2006 325IA
Kent B- Dover, NH
I took my BMW for a pre-buy inspection to Precision BMW Repair on the advice of my son who will allow no one but Derek to service his BMW. It was well worth the effort: Derek gave my car a thorough and comprehensive inspection and saved me over $500 for a costly repair that the dealership had to absorb. There is no doubt that I will return to Precision BMW Repair for my car’s servicing needs.
Vehicle: 2008 X3 3.0Si
John R.-Nottingham, NH
Derek performed a Pre-Purchase Inspection for a BMW 530i that a friend was considering buying, and we were extremely impressed with his services. I was helping my friend buy the vehicle from a nearby non-BMW dealer. As we both live in the Chicago area, a PPI was a key step. Derek very capably assessed the mechanical and cosmetic condition of the 530i, and his report actually caused us to abort the purchase. After Derek completed the PPI, we had a conference phone call to discuss his findings. Derek clearly communicated his views to us. As I have had lots of experience purchasing used BMWs (including others purchased from a remote location), it was clear to me that Derek not only has the technical expertise to assess the vehicle — but importantly, he also has the experience to provide important qualitative commentary about the car as a candidate for a used-car purchase. I highly recommend his PPI services, if you ever need them. Derek’s services helped us to avoid what would have been an unfortunate used-car purchase.
Vehicle: 2002 530I
Eric S.-Warrenville, IL
This was our first time using Precision BMW Repair. Derek was thorough and professional. His passion for BMWs and his pride in his work is top of the line. My X3 rides better today after he serviced it than the first day I drove it home. Seriously!!! Thanks Derek! Hands down, he is the “go to” for all BMW repairs!
Vehicle: 2006 X3 3.0I
Craig and Breanne- York, ME
Derek is a true professional. He is extremely knowledgeable in working on BMWs. His commitment to excellence in his profession is very hard to find. Our family HIGHLY recommends him!
Vehicle: 2003 325XI
Mike S.-Nashua, NH
I have always used dealer services with my 740i but changed to Derek. The professional service was excellent and Derek knows and understands BMW’s. I will continue to use his service in the future and will advise others who are looking for an alternative for their BMW’s to call Derek.
Vehicle: 1998 740IL
John P- New Castle, NH
As a 1st time customer I was glad that Derek took the time to put my car on the lift and thoroughly inspect it, explaining everything as he went along. He noticed several things that required immediate attention which I was unaware of. He repaired everything for the estimated cost and it was ready when promised. I’m sure the cost was far less than the BMW dealer would have charged. I was very satisfied and won’t hesitate to bring the car back to Derek in the future. ( the loaner car was a big plus )
Vehicle: 2003 330XIA
Norm B.-Dover, NH
This is the only place I will take my 528iT to. This mechanic not only has the lowest prices amongst any of the local BMW techs, but more importantly, he is honest and knows these cars inside and out. He is meticulous in his work, treating my car with the same care he would his own. When I have some obscure question on these cars, he always either knows the answer or will take the time to research it exhaustively. I am relieved to have found a good place at last where I feel safe and secure leaving my car to have work done.
Vehicle: 2000 528I Touring
Karah K.-Dover, NH
My first experience with Derek was perfect! Not only did he learn all he needed to know about my X5 Diesel but made it very convenient for me to have my car serviced with him during a very busy time for me! Thank you Derek – you have my service for as long as I own my BMW!
Vehicle: 2009 X5 Diesel 3.5d
Debra G.-Stratham, NH
Derek at Precision BMW Repair saved my family vacation. We were on vacation at White Mountain and it was late Saturday afternoon. I attempted to unlock my car and discovered that only the driver’s side door would unlock. None of the other doors would unlock. I quickly did a Google search on BMW mechanics in NH and started calling. It was almost 6pm at this point and I wasn’t able to get a hold of anybody so I left messages hoping that somebody would be able to assist me. You can imagine my surprise and gratitude when Derek returned my call. Derek took the time to understand this unusual problem and diagnose what was going on. He gave me specific things to try to unlock the doors and through his expertise I was able to unlock all of the doors. Without Derek’s guidance I would have had to spend the entire day on Sunday to fix the problem as it was a 2 hr drive each way from White Mountain to Precision BMW – although I was grateful that Derek was willing to work on Sunday. Derek truly saved our vacation because my daughter has been talking about Santa’s Village for weeks and if we missed going there on Sunday we would not have another chance to go because it is only open on weekends in early June and we were leaving for home on Friday. Derek’s goal was to solve my problem and not to gain financially as he did everything in his power to solve the problem over the phone. Derek’s thoughtfulness, kindness and consideration to help me Saturday night was absolutely spectacular. Thanks again Derek !!!
Vehicle: 1999 323I
Sean T.-Ottawa, ON
When you first buy your BMW, you fall in love with it. Time passes, you take it for granted, and when the warranty expires and the maintenace costs start to add up, the bloom fades. You start to call it your B-M-trouble you. The news from the dealer service department is always at least twice what you expected, and you’re back every few months. And don’t even think about a neighborhood mechanic who applies the same repairs and parts to Chevys and BMWs alike. Enter Derek and Precision BMW Repair. He’s doesn’t just repair your BMW, he puts it and you on a long term therapy program. He’ll give you an honest assessment of the state of your car and makes the process of maintenance a participation between he, you, and your BMW. I knew mine needed a traction control module and a variety of other repairs, but Derek alerted me to an eventual failure in the mass air sensor, which would likely occur as seasonal temperatures climbed. His experience and professionalism saved me from being stranded on the side of the road in high summer. Did I mention the prices are reasonable at Precision BMW Repair, in many cases half that of dealers? I was on the verge of trading in my ’01 740 iL for a Lexus, but now I’m confident in taking it on long trips and even considering tricking it out. Derek saved my relationship with my car; he’s truly the BMW whisperer !
Vehicle: 2001 740IL
Chris P.-Walpole, MA
Precision BMW Repair in Stratham, NH really knows what they’re talking about. They let me watch as they worked on my car, and explained things as they went. As other people have commented, Precision BMW Repair let me know what needs to be taken care of now, and also what to expect in the future — based not only on engine codes, but also based on visual and physical inspections. They’re also good at helping explain the difference between maintenance that’s needed to keep cars in top shape, and the other nice to have but not critical maintenance. Without taking my BMW to Precision BMW Repair, I would have missed a leak that would have caused my car to overheat and damage the engine this weekend. If you’re within driving distance of Precision BMW repair anywhere in New Hampshire, Maine, or Massachusetts, take your car to them. Already “seeing” another BMW repair shop? When you need a second opinion, try these guys out. You’ll be pleasantly surprised.
Vehicle: 2000 528ITA
I have known Derek for a few years now, and this is my second BMW that I have had him perform work on. He is the only local guy I trust with my cars. His work is top-notch, and he takes the time to explain things BEFORE AND AFTER doing the work. He does an excellent job of taking care of the known fail points over the lifetime of your BMW (there are a few!), preventing more costly repairs in the future. I heartily recommend his work to anyone within driving distance of Stratham!
Derek is amazing, thorough, and dependable. He has helped me out in a few binds where I couldn’t even get my car to his shop. I trust him more than a dealership, and can count on him to give me an honest quote, he also examines the whole car and let’s you know what you might need down the line. It’s refreshing to find someone you can trust that has such a passion for BMW’s -this is my second and I only take my cars to him.
Vehicle: X3 3.0I
The biggest different between Derek and the dealership is that Derek will fix all of the things that have and WILL fail on your BMW, whereas the dealership will only fix what you say is wrong. Derek prevents me from having to go back for service by fixing the things that he KNOWS will fail on these cars, because he has been fixing them for so long. Example: the dealership fixed my window regulator (common E46 failure) under warranty because I told them it was making noise. Years later, I noticed water pooling on the floor mat during hard rainstorms, and asked Derek about it. He said “Did you ever have a window regulator replaced? The dealership will replace the regulator, and damage the vapor barrier in the process, but they never bother to replace it. I always replace that inexpensive vapor barrier when I do the regulator repair.” That’s only one example of his amazing diagnostic skills. Derek has proven to me, time and time again, that BMW’s preventative maintenance schedule is a bunch of marketing garbage. “Lifetime fluids” becomes obviously ridiculous once you’ve seen the condition of the fluids that come out of the transfer case and the diffs on an XI. And the thing about Derek is (if you’re interested in this stuff) he will save those samples to show you later, he will take pictures of your engine components as he is fixing them, and he is willing to talk for as long as you need to fully understand the condition of your vehicle. Derek recently replaced BMW’s version of the PCV valve that he has seen fail on numerous models. Coincidentally, my neighbor scrapped his 325i because this system failed on his car and ruined the engine. It’s not cheap to replace the system with the updated BMW part, but it sure is cheaper than a new engine. I have gone to other non-dealership service locations in the Seacoast area as well, but Derek’s flexible after-hours schedule eliminates the stress of taking time off work to drop off and pick up your vehicle. The number of nicely-maintained BMWs “waiting in the queue” at his location is a testament to the satisfaction of his customers. In closing, PASSION is an understatement for the service Derek provides, and I have no plans to go anywhere else.
As a woman I am very reluctant to take my car to dealerships and other garages because I do not feel like I can trust them. When I first met Derek about 2-3 years ago he made me feel comfortable immediately and I knew right then and there that I could trust him. Even though I have purchased my BMW’s through a reputable dealer I still go to Derek for everything! His passion for BMW’s makes him truly an outstanding mechanic and business owner. I also love the fact that he will follow up with you and stay in touch just to see how the car is running. You will never get this type of service at any other garage/dealership. He provides great service and I believe you will become as faithful to Precision BMW repair as I have!
Vehicle: 2006 325I
After only taking my car only to the dealer for the first three years I owned it, I finally found Derek/Precision BMW. My car is my baby so I was nervous to trust someone else with it, but I have been blown away by his faboulous attention to detail, amazing customer service and tenacity (i.e. he will pursue a problem/do research, whatever it takes to make sure issues are solved, the car is repaired to your satisfaction and everyone is happy). Plus, the fact that he has a loaner car is a bonus! After service is complete he then takes the time to do polite, courteous follow up to make sure you’re satisfied. If only more people in the service industry could be this way…
Jenny- Dover, NH
detail express some of the advantages. Derek/ Precision BMW has such Integrity; it is the mark of a man who has successfully integrated all good principles and made his life a unified whole. Derek is concerned about our safety, the value of his services, our time, and he truly loves his profession. He is a true Master Mechanic and his enthusiasm is infectious. I know my car is cared for and Derek really goes the extra mile. He truly cares about his clientele and that means the world. Thanks for all you do.
Elyane D,-Somersworth, NH
Derek knows his stuff. Helps educate you on what is going on with your car. Went above and beyond helping me figure out my car troubles. Fixed the problem quickly and called to check in on the car one day after I took it home. I plan to send other BMW owners i meet in his direction for service and support.
Vehicle: X3 3.0I
Brandon- York Harbor, ME
Consistently dependable, knowledgable on anything-BMW I am OCD, anal as all heck when it comes to my ’01 M3. Not only does Derek ALWAYS resolve the issues quickly and thoroughly, he tolerates my need for perfection. And, he never up-sells me, even though I am an easy target. Can’t say enough good things, but fundamentally, and what matters most, Derek really has extensive domain expertise on BMW. I trust his work.
John-Stratham NH/Cape Cod
Awesome guy, awesome service all I can say is I found the right guy to work on my bmw!! Instead of going back to the dealership just to get ripped off with their prices I found a local guy Derek to do the work. Not only are his prices reasonable you can just tell he has a passion for bmw’s. Derek is very knowledgeable and very professional. If you need your bmw worked on bring it to Derek he’s the right guy!! Another happy customer!!
Vehicle: 2006 330XI
Cindy- Nottingham, NH
Fantastic service & great prices Wow – just like Goldilocks!! First I had my BMW serviced by the dealer – too expensive; then I had it serviced by an independent mechanic – wrong equipment & repeat problems; finally I found Derek. This guy lives BMW and has all the right diagnostic equipment to do anything and everything. He helps you to understand everything you ever wanted to know about your car and provides such care and expertise into his work. His hours are totally flexible and you are provided with nicely running 7 series loaner while your car is being serviced. When you get your car back it is just perfect and the price is fair. The labor charge is also much less than you would pay at the dealer. If you have a BMW and it needs service – Derek is the guy – simple decision.
Vehicle: 2006 530I
Rob- Stratham, NH
The Great Service I Receive from Precision BMW Repair I can only say good things about Derek/Precision BMW Repair because I’ve never had a bad experience in the 3 years he has serviced my 2000 X5. Derek is very knowledgeable and manages his business in a very professional manner. The use of his loaner car is a big plus!!
Vehicle: X5 4.4I
Helene-Hampton Falls, NH
A Great Master Technician, Derek conducted an analysis and evaluation of my 530i which was spot on with the recommendations from the dealership…at half the cost! We would recommend him without hesitation!!!
Vehicle: Z3 & 530IA
Mark & Monique-Dover, NH
Dealer expertise at fair prices Being new to BMW, I went to my long time mechanic to service my “new” 2005 330ci convertible. They told me that they did not have the equipment to “initialize” repairs. I went to several other local foreign car repair shops and got the same story. Derek to the rescue! He has the correct equipment, many years of experience, and flexible hours. So far I’ve only needed oil changes and a couple of minor repairs but Derek was able to do the work promptly and correctly. Very satisfied and highly recommended!!
Vehicle: 330IC ZHP
John C- Stratham, NH
Amazing combination of expertise and integrity Incredible service at a fair price with flexible hours. Derek took the time to fully explain what was needed and why, came in under his estimate (which was already a fraction of the dealer), then carefully went over what was done AND gave me a thorough understanding of what services will be needed down the road. No surprises, and My 10 year old M5 now runs like new. I’ll never take my baby anyplace else.
JB- Tewksbury, MA
…..Derek has reasonable prices, always beats the dealerships by a good margin! I had a problem with my 3 series and called Derek on Friday night to let him know what was going on. In less then 24 hours he drove out to the loctation to diagnose the issue and had it fixed within 48!! Couldn’t ask for better service with this being on the weekend and the Holidays coming up!….with is expert service, I was able to save on my rental…never mind that on a scheduled day that I bring my car in I am able to borrow his loaner!….Thank You Sir!
Ed- Sandown, NH
BMW. His thorough knowledge of BMW’s puts any enthusiast at ease. l encourage taking advantage of his shop to all who are passionate about quality care. Prices are more than competitive and you cant not find a greater value!!! Thank you.
Andrew- Stratham, NH